FAQs

Yes. The JuiceBox charger is equipped with the North American industry standard SAE-J1772 connector, which works with all vehicles sold in the USA, and it can charge a Tesla via an adapter (included with every new Tesla and available for purchase through Tesla). We keep a limited inventory of adapters on hand, incase you need one, let us know! 

Yes. The JuiceBox charger is rated for both indoor and outdoor use. Our electricians are experienced with indoor and outdoor EV charger installations. Post mount, brick, siding, we’ve got you covered. 

The JuiceBox charger, along with the labor in our installation process is covered by a 3-year limited warranty.

In the unlikely event your JuiceBox charger experiences problems, our team will help you through troubleshooting, and if needed, promptly come out and replace the charger for you. Effortless Electric will handle all warranty claims for the JuiceBox if it was purchased and installed by us. 

Please see our warranty page for more details.

Having a full battery is important! We keep an inventory of chargers on hand so that we can install as soon as possible. The timeframe for installation is dependent on the availability of our electricians, and if your project will require any additional work (such as trenching). We strive to keep installation appointments within one week of providing an estimate. 

There is a currently a federal tax credit that gives individuals a 30% credit off the purchase and install of the JuiceBox Charger (up to $1,000). This credit is a subtraction from federal tax liability. In order to qualify, the charger must be purchased and installed by December 31, 2020, and you must claim the credit on your federal tax return.

Additional tax credits and rebates vary by state.

Effortless Electric will provide you details on the programs you may be eligible for, and remind you during tax season to file your forms! 

Learn more about tax credits and rebates here. 

There are three charging levels to choose from but Level 2 chargers are ideal for charging at home. Level 1 chargers use standard 120 volt wall outlets and charge a 250 mile range battery 55+ hours. Level 2 chargers require a 240 volt power source but offer significantly faster charging speeds, charging a 250 mile range battery from empty to full overnight (8 hours). Level 3 chargers utilize direct current (DC) to charge EVs incredibly quickly but come with some drawbacks. The chargers themselves are prohibitively expensive, difficult to install, and daily use of Level 3 chargers can damage EV batteries. For these reasons they are generally used only for highway side charging stations.

Read about all the details of Level 1, 2 and 3 here. 

JuiceBox 40 provides the right mix of power and value for many EV drivers. At 40 amps, it can charge up to 7x faster than Level 1 charging (charging times can vary based on the acceptance rate of the vehicle). To install a 40-amp charger, our electrician will will need to install a 50-amp circuit. Electrical standards require that circuits provide at least 125% of the total draw of devices on the circuit.

The output of the JuiceBox 40 may be greater than the acceptance rate of your car. That is okay! It will only charge at the speed your car can accept, but will be ready for any future vehicles you may purchase with a higher acceptance rate.  

No, but you will need a WiFi connection to use JuiceBox’s smart charging features, such as power monitoring, scheduling, and reminders. In the absence of WiFi, your JuiceBox will act as a standard charging unit, and any schedules or limits you set when connected to WiFi will remain, even if the JuiceBox is no longer connected to WiFi. We highly recommend connecting your JuiceBox to WiFi, but your car will charge even if you cannot connect.

More questions? Contact us below!